Marketing automation training course

During this one-day course, you will learn how to maximise the results of your Marketing Automation programme and technology.


Regardless of where you are on this journey, this course will offer lots of useful hints and tips as well as best-practice exemplars of how to make MA work hard for your business.

The key focus areas of the day will be:

  • How to crack marketing automation delivering increasing your customer engagement success rate.
  • Learn how to use marketing automation for customer retention and win back, not just new sales.
  • How to improve the deployment and integration of MA to work throughout the buyers’ journey.
  • Reviewing your current systems and approach, to ensure you have the right one(s) to deliver your objectives.
  • Boost your sales and marketing team workflow and effectiveness; to demonstrate genuine business success.

This course will be led by a seasoned B2B Marketer who has worked throughout the lifespan of marketing automation. Starting back in 1990 with email marketing, Steve has worked with dozens of marketing teams over the years, helping plan and deploy campaigns that make the most of this powerful technology. He was voted 2017 educator of the year.

As well as a host of quick wins, this course will help you plan for your ongoing strategy for automated communications – to help future-proof the changes in your buyers’ behaviours alongside wider digital trends.

Case study examples

We will review case studies from a range of b2b organisations – focus on campaigns programmes that have been award-winners. Brands such as:

  • Sophos
  • Motorola
  • ShoreTel
  • Zebra

This one-day interactive course will cover the following:

  • Why you need to ensure you have a balance of top-quality content, data, and process to see success.
  • What the common mistakes or pitfalls are and how to avoid them
  • How to create automation workflows that will help aid retention and up-sell as well as lead generation
  • What to look for in terms of a new supplier or technology in this space


About the trainer

Steve Kemish, managing partner, Junction Marketing

Steve is a multi-award-winning B2B marketer and tutor who has worked in digital marketing since 1997. He has worked client-side, helped grow a leading email service provider, consulted to numerous clients on digital strategy, and latterly helped build one of the most respected and awarded B2B marketing agencies in the UK.

His passionate and insightful approach has gained him numerous industry awards. In recent years his work has seen wins at the B2B Marketing awards (seven times) Database Marketing awards (twice), New Media Age awards, Revolution Digital Marketing awards, CRN awards, IDM Marketing awards, Royal Television Society awards, Professional Publishers Associations awards and the DMA awards.

He has worked on digital marketing and strategy with many global brands including Motorola, Cisco, ADP, Zebra, Sophos and Oracle.

He is a fellow of the IDM, associate lecturer at various universities and management schools and is a Business Superbrands judge since 2010. You can follow him on Twitter @skemmo.